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SupportStudioK12

A help desk built specifically for K12 school technology teams. These docs cover how to use the platform — for district admins setting it up, technicians working tickets every day, and the staff who submit them.

If you're evaluating SupportStudioK12, the marketing site is the right place to start. If you're already running it, you're in the right place.

Pick your path

  • District admins

    You're standing up SupportStudioK12 for your district. Start here.

    Your first week →

  • Technicians

    You work tickets every day. Quick reference for the queue, replies, and tools that save you clicks.

    The ticket queue →

  • Submitters

    You're a teacher, secretary, or staff member submitting a ticket to your district's IT team.

    Submit a ticket →

What's here, what's coming

These docs are growing. The articles linked above are the most-asked. More are on the way — for integrations (Microsoft, Google, MDM, email-to-ticket, SMS), modules (Knowledge Base, Tech Docs, Service Monitors, Time Clock, Radar, Parts, Parent Invoicing), administration (automations, reports, branding, billing), and self-hosting the Community edition.

Get help